Services

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Consulting

  • Active listening, idea development, understanding
  • Consulting and target definition

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Solution Design

  • Definition of the way to reach the target
  • Development of specifications for a best possible technical execution
  • Identification of weak sports in existing technical constructs
  • Continuous consulting to ensure the best possible composition and operation of a technical solution
  • Selection of components

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Financial Services

  • Matching of financial instruments
  • Direct billing / Leasing

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Project Management

  • Combination and structuring of all relevant information
  • Communication with all project stakeholders (Optional: SPOC)
  • Quality assurance and control procedures

beschaffung

Sourcing

  • Allocation of resources for execution
  • Allocation of needed components for execution

vorkonfiguration

Pre-Configuration

  • Pre-Configuration of components
  • Personalization & Inventory
  • Test and Documentation
  • Labeling
  • Complete configuration for plug&play at the installation location

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Packaging

  • Packaging of single components to a consolidated and safe shipment
  • Labeling of shipment for identification of single components

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Distribution & Shipping

  • Planning of logistical execution
  • Distribution of shipment and shipping to destination on a global level

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Delivery

  • In time delivery at the destination
  • On demand: Optional services such as temporary stocking of shipment until the final delivery can take place

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Inventory Management

  • Survey of installed technical solutions on component level into the Inventory Management system

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Installation

  • Onsite Survey and check of installation location for verification of necessary pre-requisites
  • Qualitative onsite installation according to specifications by our technicians

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Acceptance

  • Training and briefing of your staff
  • Final acceptance of the installation inclusive signing of the acceptance protocol

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Service & Support

  • Service&Support to ensure the continuous operation of the technical solution
  • Up to 24/7 Hotline (Optional available in respective local language): Support by phone and ticket creation
  • Up to 24/7 Remote: Remote-service and problem resolution
  • Up to 24/7 Onsite: Professional support for operation, maintenance and fault repairs
  • Global Spare Part stock Management

infrastor_14_ProduktlebenszyklusManagement

Product Lifecycle Management

  • Product Lifecycle Monitoring of system components
  • Continuous control of established specification
  • Evaluation and testing of alternative or successor products when reaching end-of-life
  • Pro-active change communication

Do you have questions about our Services?

Call us or send us an E-Mail to info@infrastor.de

+49 6021 37388-30